Shipping policy

All delivery times and costs will be calculated at checkout based on the weight of your item(s) and your location.

Processing times (to pack orders) take 1-2 business days. Once your order has been fulfilled, you will receive a tracking number via email. 

COVID-19 UPDATE:

We are currently experiencing some delays in our shipping times for some shipping zones. Our current delays for domestic (Australian) orders is 1-2 business days longer than the calculated time estimate given at checkout. For international orders, we are experiencing delays of up to 15 business days longer than the calculated time estimate given at checkout. For a list of all suspended international locations that we are currently unable to send to, click here 

 

INTERNATIONAL ORDERS:

(The following does not apply to our USA & Australian Customers)... Any Customs Duties & Taxes will be payable by you to Customs at the time of import of your item/s into your country to allow successful import clearance/ delivery of your purchase. Our product & shipping fees are exclusive of Customs Duties & additional Taxes (i.e. GST/ VAT). These Import Duties/ Taxes are unavoidable & are enforced by your country’s border protection laws.