COVID-19 Shipping Update


All shipping rates are calculated at checkout. Please see below for more information on our shipping delivery estimates.  

Our Shipping (Sendle): 

Domestic:

  • ‘Signature on Delivery’ has been changed to ‘Authority to Leave’ to eliminate person-to-person contact. 
  • As an essential service, Sendle is delivering parcels across all states and territories in Australia despite the 'state of disaster' and 'state of emergency' in Victoria.
  • Due to Victorian Department of Health restrictions on the number of staff working at Victorian facilities, delivery delays can be expected so we thank you for your patience.
  • Pick up and delivery delays of up to 3 days can be expected on the east coast due to higher than normal parcel volumes and government border controls.
  • All delivery drivers are wearing face masks and using hand sanitiser when on duty in Victoria and New South Wales.

International:

  • Zone 1 - New Zealand (10-20 business days)
  • Zone 2 - North America, Western Europe, Asia and the Pacific (21-28 business days)
  • Zone 3 - Rest of the world (25-30 business days)

Australia Post Shipping:

Domestic (Parcel Post/ Express Post):

  • Shipping calculated at checkout 

International (Express and Standard): 

  • Zone 1 
New Zealand (express 3-9 business days/ standard 5-12 business days)

  •  Zone 2 
    China (express 6-10 business days/ standard 8-13 business days)

    • Zone 3
    Japan + Korea (express 8-14 business days/ standard 10-20 business days)

        Singapore (express 4-8 business days/standard 10-20 business days)

        Hong Kong (express 4-8 business days/standard 7-13 business days)

        Indonesia (express 9-14 business days/standard 13-17 business days)

        Malaysia (express 6-12 business days/standard 13-17 business days)

        Thailand (express 5-9 business days/standard 8-13 business days)

        • Zone 4
        USA (express 7-20 business days/ standard 10-25 business days)

          Canada (express 7-20 business days/ standard 10-25 business days)

          • Zone 5
          Pacific Islands (express-suspended/ standard 12-16 business days)

          • Zone 6
          UK (express 6-10 business days/ standard 9-15 business days)

            Ireland: 10-16 business days/ standard 12-18 business days)

            • Zone 7
            Major Europe (express 7-13 business days/ standard 9-20 business days)

               

              List of currently suspended international shipping destinations (VIA SENDLE) : 

              A

              Antigua and Barbuda, Azerbaijan

              B

              Bahamas, Barbados, Belize, Bermuda, Bolivia, Brunei Darussalam

              C

              Cape Verde, Cayman Islands, Chile

              D

              Dominica

              E

              Eswatini (Swaziland)

              F

              Fiji, French Polynesia

              G

              Gambia, Grenada, Guadeloupe, Guinea-Bissau, Guyana

              H

              Haiti, Honduras

              I

              Iraq

              J

              Jamaica

              L

              Laos, Libya, Lithuania

              M

              Martinique, Mongolia, Montenegro, Myanmar

              N

              New Caledonia, Nicaragua

              P

              Pakistan, Panama, Papua New Guinea,

              R

              Réunion, 

              S

              Saint Vincent and the Grenadines, Samoa, Sao Tomé and Príncipe, Sierra Leone, St. Kitts and Nevis, St. Lucia, Sudan, Suriname, Syrian Arab Republic

              T

              Tuvalu

              V

              Vanuatu, Venezuela

              W

              Wallis and Futuna, Western Sahara

              Y

              Yemen

              Z

              Zimbabwe